Frequently Asked Questions
Q: Why should I maintain my HVAC system?
A: Even if your heating & air conditioning system was built to go the distance, it's got to be maintained in
perfect condition, just like your car. A properly maintained system will last longer with fewer breakdowns and
save money every month through lower fuel bills.
Q: How long does a typical gas furnace or air conditioner last?
A: The average life of a gas furnace is 15 years. The average life of an air conditioner is 12 years. Regular
maintenance helps prolong the life of heating and air conditioning systems and keeps them operating as designed.
Q: Why should I replace my working furnace or air conditioner?
A: Although your present furnace or air conditioner may be working, if it is more than 12 years old you should
consider replacing it with a new high efficiency system. A new heating and air conditioning system could save up
to 50 percent on energy costs. While these products save you money on your utility bills, they also offer a better
degree of comfort within your home.
Q. What's the difference between a boiler and furnace?
A: A boiler uses oil, gas or electricity to generate hot water and in some cases steam, which is piped to
baseboard radiation systems on the perimeter of the house. A furnace burns oil or gas to heat up air which is
forced by a fan through a large ducted system and blown through registers in various parts of the house.
Generally speaking, a cast iron boiler for a baseboard system has more than twice the life expectancy of a
furnace for a hot air system.
Q: My pilot light is on but my furnace is not operating - what should I do?
A: First, check for power, then check fuses and/or ON-OFF switch. Next, check thermostat for proper setting. If none
of these approaches work call a certified service technician.
Q: Why is my furnace so noisy?
A: It could be a worn fan belt, bad bearings or bearings in need of lubrication.
Q: My allergies seem to bother me a lot at home. What can I do?
A: At the least, change your air filters. You might also consider having your air ducts cleaned. Much of the dust,
mites and other debris that build up in the air ducts are circulated into the air of your home.
Q: What are the benefits of an air filtration system?
A: An Air Filtration system removes dust, pollen, spores and smoke. It can also reduce the cost of Furnace and
Air Conditioner maintenance.